References

Our customers are very reputable government agencies and corporations in all business fields. They can rely on our competence and on the quality of our work.

Here below you can find a list of selected clients and projects in which we are proud of having left our mark. Just contact us to learn how we could improve the efficiency of your projects.

 

  • This is an excerpt of the list of projects for our customers in the banking and financial services sector.

    Click to open the respective slide and see a description of what we have done for them.

    Deutsche Bank

    IT consulting in the PeopleSoft HR area for the db.people program

    • Versions management and development of the for the purpose necessary PL/SQL Stored Procedures
    • Realization of the Software distribution for the worldwide deployment of PeopleSoft in the Deutsche Bank group

    Onsite Production Management / Infrastructure Coordination

    • Project management
    • Relationship Management
    • Coordination of the activities of the Support Teams spread around three different locations (U.S.A., the Philippines and Germany) with the "follow the sun" method and within the client organization
    • Issue Escalation
    • Change Management
    • Continuous Improvement
    • Process Management
    • Strategic planning

    Strategic consulting in the area Client Initiative Management for Merger & Acquisitions (Divestment, Integration and Outsourcing)

    • Programme Management
    • Inspection and alignment of the IT landscapes
    • Scope and Feasibility Studies
    • Benchmark calculations and estimations
    • Outsourcing Analysis
    • Planning
    • Creation of contract documents
    • Controlling
    • Coordination and Steering of service providers and sub-contractors
    • Reporting
    • Requirements management
    • Risk management

    Credit Suisse

    IT Consulting for the strategic Private Banking Intranet Application "FrontNet"

    • Project Management and Service Management for the "Databases" area
    • Assisted the build-up of an operations architecture and an operators team
    • Operations Management
    • Service Management
    • Incident Management
    • Database Management
    • Security and Auditing regarding the Oracle databases
    FrontNet was the winner in the category "Best Use of IT in the Banking Sector" at the EUROPEAN BANKING TECHNOLOGY AWARD 2001 in London.

    ING

    Programme Management for the Technology Office of the ING Bank in Amsterdam

    • Management of all the infrastructure related activities concerning the relocation of the CCRM (Corporate Credit Risk Management) Platform of the Bank into new data centres and to a new service/support structure
    • Muti-project management
    • Legal and Compliance alignment
    • Vendor and hosting provider management
    • Set up a governance structure
    • Steering, management and controlling of several sub-areas like storage transition and migration
    • Delivery of a Service Provisioning Structure
    • Stabilization of the current environments

    Unicredit

    Management of big projects in the scope of a general contract for Unicredit Global Information Services

    • Program Management
    • Project Coaching
    • Creation and revision of tender documents
    • Creation of contract documents
    • Coordination of the Enterprise Resource Planning
    • Coordination and Steering of service providers and sub-contractors
    • Coordination and management of complex roll-out topics
    • Controlling
    • Reporting
    • Requirement management
    • Risk management

    Hypovereinsbank

    Management of big projects in the scope of a general contract for Unicredit Global Information Services

    • Program Management
    • Project Coaching
    • Creation and revision of tender documents
    • Creation of contract documents
    • Coordination of the Enterprise Resource Planning
    • Coordination and Steering of service providers and sub-contractors
    • Coordination and management of complex roll-out topics
    • Controlling
    • Reporting
    • Requirement management
    • Risk management

  • This is an excerpt of the list of projects for our customers in the telecommunications industry.

    Click to open the respective slide and see a description of what we have done for them.

    T-Systems

    Proactive Technical Analysis, Onsite Strategic Support Engineering and Service Account Management of Sun Microsystem's behalf for the Deutsche Telekom Group

    • Supporting of and data exchange with the MCSC
    • Coordination and supervision of the Sun-Service infrastructure-related activities
    • Coordination and supervision of care and documentation of the Sun Enterprise Installation Standards
    • Documentation of High-End Systems and Storage
    • Data centres review and auditing

    LAN Roll-Out Management for a Property and Facility Services company

    • Project management
    • Comprehensive co-ordinations (TSI-intern, Customer)
    • Analysis of the as-is state of the LAN Infrastructure
    • Creation of transformation concepts with customers
    • Execution of the Roll-Out
    • Migrations
    • Coordination and Steering of service providers and sub-contractors in the projects
    • Project planning
    • Creation of report and controlling documentation
    • Coordination and Steering of service providers and sub-contractors in the projects
    • Risk Management

    Transformation of Business Services, application of the Lean Transformation concept: Analysis, conception, Transformation execution, enhancement

    • Project management
    • Comprehensive co-ordinations (TSI-intern, Customer)
    • Analysis of the as-is state for applications, data and services
    • Creation of transformation concepts with customers
    • Execution of Transformations (supply, provisioning, acceptance, take-over)
    • Further Development of the Lean Transformation Concept
    • Design and Implementation of IT-Platforms
    • Migrations

    Project and Transition Management for Customers of the Midmarket segment.

    • Transition Management
    • Project Management
    • Incident Management
    • Change Management
    • Problem Management
    • Implementation of complex customer IT Structures in the TSI Platform Operations - Management of the technical units
    • Comprehensive co-ordinations (TSI-internal, Customer)
    • Responsibility for Time, Quality and Budget

    vodafone

    Project management of two Web-Hosting Projects

    1. in cooperation with another daughter company of the vodafone group in Italy

    2. for the Intranet Hosting for the whole vodafone group

    • Project management
    • Project planning
    • Room and infrastructural planning
    • Process definitions
    • Creation of a Matrix of primes for the individual competence areas and for all involved companies
    • Resource management
    • Coordination of the Second Level Support

    Project and Delivery Management for several big projects within the scope of the "ICON" Infrastructure and Data Centre Consolidation/Migration programme

    • Preparation of rough and detailed concepts
    • Requirements Management
    • Project Planning
    • Project Governance
    • Controlling
    • Risk Management
    • Change Management
    • Process Management and optimization)

    Deutsche Telekom

    Strategic consulting in the Security area

    • Multi-project Management
    • Scope and Feasibility Studies
    • Creation of specifications for:

    1. a secure access gateway solution

    2. an audit-proof central logging architecture

    • Drafting of an implementation solution for a new, DTAG-compliant and audit-proof Security Access Architecture in the Products & Innovation Data Centres
    • Evaluation and implementation of a Logging Security Tool
    • Production deployments including pilot phases
    • Documentation and product instruction
    • Project planning
    • Controlling
    • Coordination and Steering of service providers and sub-contractors
    • Requirements management
    • Risk management

    T-Mobile

    Proactive Technical Analysis, Onsite Strategic Support Engineering and Service Account Management of Sun Microsystem's behalf for the Deutsche Telekom Group

    • Supporting of and data exchange with the MCSC
    • Coordination and supervision of the Sun-Service infrastructure-related activities
    • Coordination and supervision of care and documentation of the Sun Enterprise Installation Standards
    • Documentation of High-End Systems and Storage
    • Data centres review and auditing

    Siemens

    Consulting / Project Management in the System Test and Quality Assurance area for strategic projects in the Multimedia Streaming & Download area for several mobile services operators

    Areas of responsibility:

    • Network analysis and optimization in the areas Remote Content and Live Streaming
    • Load balancers troubleshooting and optimization
    • Definition, specification and execution of load and performance tests
    • Fault analysis
    • Vendor management
    • Process documentation

    ND SatCom

    Consulting for a Project about IP via Satellite

    • Design, care, installation, administration, maintenance, tuning and supervision of the Oracle Databases and Oracle Application Servers
    • Analysis and production of concepts for the operations of the Oracle databases and of the UNIX components in SunClusterTM High Availability environments
    • Production of system specifications, operations manuals and organization instructions for the operations of the Oracle components
    • Coaching
    • Support

    BenQ mobile

    Consulting / Technical Project Management for supporting the build-up, the configuration and the management of a Data Centre and the Desktop Migration and Rollout in the scope of a Carve-out

    • Coordinated and overseen:

    1. the Installation/Update of the Operating and Database systems

    2. the evaluation of Tools for the monitoring of the data centre functionalities and components, for supporting the administration of the different systems, for data backup/restore solutions

    • Creation of concepts for the management of a DMZ, for the management of a firewall environment and for the configuration management
    • Process documentation
  • This is an excerpt of the list of projects for our customers in the automotive industry.

    Click to open the respective slide and see a description of what we have done for them.

    Autostadt (Volkswagen)

    Project Management for Datacenter Administration and Operations

    • Project Management
    • Analysis and production of concepts and reference manuals for the operation of the UNIX components in High Availability environments
    • Change and Configuration Management
    • Enhancement and adaptation of system administration and management tools
    • Implementation of Secure Access Technologies
    • Enhancement of the backup concept
    • Organization of the Second Level Support
    • Coaching

    Daimler

    Project Management for HR Applications and eBusiness Solutions

    • Launch and de-launch Management for the system landscapes
    • Creation of documentations and concepts for Service Management and Operations
    • Analysis and optimization of existing operations concepts
    • Vendor Management
    • Planning
    • Controlling

    MAN

    Transformation of Business Services, application of the Lean Transformation Concept: analysis, conception, transformation execution, enhancement

    • Project management
    • Comprehensive co-ordinations (TSI-intern, Customer)
    • Analysis of the as-is state for applications, data and services
    • Creation of transformation concepts with customers
    • Execution of Transformations (supply, provisioning, acceptance, take-over)
    • Further Development of the Lean Transformation Concept
    • Design and Implementation of IT-Platforms
    • Migrations
  • This is an excerpt of the list of projects for our customers in the media industry.

    Click to open the respective slide and see a description of what we have done for them.

    Wegener

    Consulting for a strategical Project on behalf of Sun Microsystems at a Publishing House

    • Project Management
    • Supported company structure changes
    • Coordination of the information exchange with the management of Sun and Wegener
    • Optimization of the Sun Solaris High-End (Sun 15K) Platform and its performance
    • High-End systems process documentation
    • Capacity analysis and management
    • Support of the Sun PS Consultants

    Westdeutsche Allgemeine Zeitung

    Development of a system for the automatic classified ads management

    • System Analysis
    • Business Analysis
    • Full automatic layout generation up to the offset print

    Bertelsmann Direct

    Consulting for the development of a new, year 2000 compliant internet capable customer contact program on the Basis of a central Oracle database, a middleware and an internet client with dealer and customer care basic data

    • Implementation of "Productive" Functions for the production of advertising media (for each action ca. 1 million mailings)
    • Database Design
    • Performance Tuning of systems and databases
  • This is an excerpt of the list of projects for our customers in the retail sector.

    Click to open the respective slide and see a description of what we have done for them.

    Metro Group

    IT Consulting and Project Management for the development of a marketing interface based on pure PL/SQL Stored Procedures for the SIGMA Markets

    • Project management
    • Development of the procedures
    • Database management
    • Performance Tuning

    Media Markt Verwaltung

    Marketing management, target the optimization of the hardware and software department in connection to the opening of new Media Markt stores

    • Purchase and sales management
    • Tracking and observation of the market
    • Hardware and software purchase process optimization
  • This is an excerpt of the list of projects for our government agencies customers.

    Click to open the respective slide and see a description of what we have done for them.

    European Union

    Development of a document management system for the automatic translation of the documents of all the different organs of the European Union.

    • System Analysis
    • Business Analysis
    • Systems Development

    Italian Ministry of the Interior

    Several projects for public institutions (Hotel and Property Owners Associations, communal administration, Ministry of the Interior, Police Department) related to the compliance to the italian anti-mafia laws

    • Project Management
    • Systems analysis
    • Customer care
    • Development of "tailor-made" software

    Italian State Police

    Several projects for public institutions (Hotel and Property Owners Associations, communal administration, Ministry of the Interior, Police Department) related to the compliance to the italian anti-mafia laws

    • Project Management
    • Systems analysis
    • Customer care
    • Development of "tailor-made" software

    National Association of the Italian Commons

    Several projects connected to the implementation of automated systems for public institutions (municipalities, public health services, etc.)

    • Project Management
    • Systems analysis
    • Systems implementation
    • Customer care
  • This is an excerpt of the list of projects for our customers in several other business fields like pharma industry, energy sector and engineering.

    Click to open the respective slide and see a description of what we have done for them.

    SAP

    Consulting for Recovery of Complex landscapes (including IT and HANA Enterprise Cloud (HEC)). Work on the strategy to recover multiple landscapes to ensure full and consistent data recovery, considering existing internal and external best practices. Extending this strategy to HEC.

    • Project Management
    • Coordination of the capturing of all interfaces (RFC etc.) and connections
    • Coordination of the initial interface technical review and their validation against BIA information / Business process analysis
    • Coordination of the identification of inconsistent data during recovery due to different recovery points for different systems
    • Identification of the dependencies for each system and consistency groups to ensure consistent recovery for all systems at a remote location
    • Ensure SLA consistency for consistency groups to ensure that recovery strategies are also consistent
    • Identification of data replication
    • Alignment of all affected Lines of Business
    • Coordination of the gathering of requirements for the necessary hardware at the remote location
    • Elaboration of policies regarding the use of the systems at the remote location (stand-by, pre-production, test).
    • Creation of a reference Maturity Model
    • Preparation of SOX and ISO Audits
    • Creation of a Communication Encryption Concept for the HEC 2.0 with consideration, among others, of a PKI-Architecture

    E.ON

    Consulting services for the customer projects in the infrastructure migration and consolidation areas

    • Project Management
    • Transfer of data center services for customers into a central data center in the scope of integration and outsourcing projects
    • Integration of new system solutions into the E.ON systems landscape
    • Alignment and inspection of the IT landscapes
    • Planning and management of complex IT Infrastructure projects and strategic consulting projects inland and abroad
    • Assistance and coordination for international rollouts
    • Consulting activities in the scope of IT-Strategy projects
    • Strategic consulting for Business Integration
    • Assistance of marketing activities (Technical Pre-Sales)
    • Reporting
    • Requirements management
    • Forecasting
    • Risk management

    F. Hoffmann - La Roche

    Consulting and Project Management for a strategic project in the Oracle Clinical Middle Tier area

    • Analysis, engineering, setup documentation and deployment of extranet Oracle Clinical servers according to the process for the validation of computerized systems in the pharmaceutical industry
    • Coordination of administration and monitoring
    • Troubleshooting of the Oracle Clinical Extranet Servers
    • Production of system specifications and documentations and of operational and reference manuals
    • Coaching
    • Support

    Lurgi-Zimmer

    Consulting for the implementation of a management system for the engineering and the building of bigger plants

    • Project Management
    • System Analysis
    • Development of interfaces to SAP
    • System and database troubleshooting
    • Performance Tuning