References

• Versions management and development of the for the purpose necessary PL/SQL Stored Procedures
• Realization of the Software distribution for the worldwide deployment of PeopleSoft in the Deutsche Bank group

• Project management
• Relationship Management
• Coordination of the activities of the Support Teams spread around three different locations (U.S.A., the Philippines and Germany) with the "follow the sun" method and within the client organization
• Issue Escalation
• Change Management
• Continuous Improvement
• Process Management
• Strategic planning

• Programme Management
• Inspection and alignment of the IT landscapes
• Scope and Feasibility Studies
• Benchmark calculations and estimations
• Outsourcing Analysis
• Planning
• Creation of contract documents
• Controlling
• Coordination and Steering of service providers and sub-contractors
• Reporting
• Requirements management
• Risk management

• Project Management and Service Management for the "Databases" area
• Assisted the build-up of an operations architecture and an operators team
• Operations Management
• Service Management
• Incident Management
• Database Management
• Security and Auditing regarding the Oracle databases

• Management of all the infrastructure related activities concerning the relocation of the CCRM (Corporate Credit Risk Management) Platform of the Bank into new data centres and to a new service/support structure
• Muti-project management
• Legal and Compliance alignment
• Vendor and hosting provider management
• Set up a governance structure
• Steering, management and controlling of several sub-areas like storage transition and migration
• Delivery of a Service Provisioning Structure
• Stabilization of the current environments

• Program Management
• Project Coaching
• Creation and revision of tender documents
• Creation of contract documents
• Coordination of the Enterprise Resource Planning
• Coordination and Steering of service providers and sub-contractors
• Coordination and management of complex roll-out topics
• Controlling
• Reporting
• Requirement management
• Risk management

• Program Management
• Project Coaching
• Creation and revision of tender documents
• Creation of contract documents
• Coordination of the Enterprise Resource Planning
• Coordination and Steering of service providers and sub-contractors
• Coordination and management of complex roll-out topics
• Controlling
• Reporting
• Requirement management
• Risk management

• Supporting of and data exchange with the MCSC
• Coordination and supervision of the Sun-Service infrastructure-related activities
• Coordination and supervision of care and documentation of the Sun Enterprise Installation Standards
• Documentation of High-End Systems and Storage
• Data centres review and auditing

• Project management
• Comprehensive co-ordinations (TSI-intern, Customer)
• Analysis of the as-is state of the LAN Infrastructure
• Creation of transformation concepts with customers
• Execution of the Roll-Out
• Migrations
• Coordination and Steering of service providers and sub-contractors in the projects
• Project planning
• Creation of report and controlling documentation
• Coordination and Steering of service providers and sub-contractors in the projects
• Risk Management

• Project management
• Comprehensive co-ordinations (TSI-intern, Customer)
• Analysis of the as-is state for applications, data and services
• Creation of transformation concepts with customers
• Execution of Transformations (supply, provisioning, acceptance, take-over)
• Further Development of the Lean Transformation Concept
• Design and Implementation of IT-Platforms
• Migrations

• Transition Management
• Project Management
• Incident Management
• Change Management
• Problem Management
• Implementation of complex customer IT Structures in the TSI Platform Operations - Management of the technical units
• Comprehensive co-ordinations (TSI-internal, Customer)
• Responsibility for Time, Quality and Budget

1. in cooperation with another daughter company of the vodafone group in Italy

2. for the Intranet Hosting for the whole vodafone group

• Project management
• Project planning
• Room and infrastructural planning
• Process definitions
• Creation of a Matrix of primes for the individual competence areas and for all involved companies
• Resource management
• Coordination of the Second Level Support

• Preparation of rough and detailed concepts
• Requirements Management
• Project Planning
• Project Governance
• Controlling
• Risk Management
• Change Management
• Process Management and optimization)

• Multi-project Management
• Scope and Feasibility Studies
• Creation of specifications for:

1. a secure access gateway solution

2. an audit-proof central logging architecture

• Drafting of an implementation solution for a new, DTAG-compliant and audit-proof Security Access Architecture in the Products & Innovation Data Centres
• Evaluation and implementation of a Logging Security Tool
• Production deployments including pilot phases
• Documentation and product instruction
• Project planning
• Controlling
• Coordination and Steering of service providers and sub-contractors
• Requirements management
• Risk management

• Supporting of and data exchange with the MCSC
• Coordination and supervision of the Sun-Service infrastructure-related activities
• Coordination and supervision of care and documentation of the Sun Enterprise Installation Standards
• Documentation of High-End Systems and Storage
• Data centres review and auditing

Areas of responsibility:

• Network analysis and optimization in the areas Remote Content and Live Streaming
• Load balancers troubleshooting and optimization
• Definition, specification and execution of load and performance tests
• Fault analysis
• Vendor management
• Process documentation

• Design, care, installation, administration, maintenance, tuning and supervision of the Oracle Databases and Oracle Application Servers
• Analysis and production of concepts for the operations of the Oracle databases and of the UNIX components in SunCluster^TM High Availability environments
• Production of system specifications, operations manuals and organization instructions for the operations of the Oracle components
• Coaching
• Support

• Coordinated and overseen:

1. the Installation/Update of the Operating and Database systems

2. the evaluation of Tools for the monitoring of the data centre functionalities and components, for supporting the administration of the different systems, for data backup/restore solutions

• Creation of concepts for the management of a DMZ, for the management of a firewall environment and for the configuration management
• Process documentation

• Project Management
• Analysis and production of concepts and reference manuals for the operation of the UNIX components in High Availability environments
• Change and Configuration Management
• Enhancement and adaptation of system administration and management tools
• Implementation of Secure Access Technologies
• Enhancement of the backup concept
• Organization of the Second Level Support
• Coaching

• Launch and de-launch Management for the system landscapes
• Creation of documentations and concepts for Service Management and Operations
• Analysis and optimization of existing operations concepts
• Vendor Management
• Planning
• Controlling

• Project management
• Comprehensive co-ordinations (TSI-intern, Customer)
• Analysis of the as-is state for applications, data and services
• Creation of transformation concepts with customers
• Execution of Transformations (supply, provisioning, acceptance, take-over)
• Further Development of the Lean Transformation Concept
• Design and Implementation of IT-Platforms
• Migrations

• Project Management
• Supported company structure changes
• Coordination of the information exchange with the management of Sun and Wegener
• Optimization of the Sun Solaris High-End (Sun 15K) Platform and its performance
• High-End systems process documentation
• Capacity analysis and management
• Support of the Sun PS Consultants

• System Analysis
• Business Analysis
• Full automatic layout generation up to the offset print

• Implementation of "Productive" Functions for the production of advertising media (for each action ca. 1 million mailings)
• Database Design
• Performance Tuning of systems and databases

• Project management
• Development of the procedures
• Database management
• Performance Tuning

• Purchase and sales management
• Tracking and observation of the market
• Hardware and software purchase process optimization

• System Analysis
• Business Analysis
• Systems Development

• Project Management
• Systems analysis
• Customer care
• Development of "tailor-made" software

• Project Management
• Systems analysis
• Customer care
• Development of "tailor-made" software

• Project Management
• Systems analysis
• Systems implementation
• Customer care

• Project Management
• Coordination of the capturing of all interfaces (RFC etc.) and connections
• Coordination of the initial interface technical review and their validation against BIA information / Business process analysis
• Coordination of the identification of inconsistent data during recovery due to different recovery points for different systems
• Identification of the dependencies for each system and consistency groups to ensure consistent recovery for all systems at a remote location
• Ensure SLA consistency for consistency groups to ensure that recovery strategies are also consistent
• Identification of data replication
• Alignment of all affected Lines of Business
• Coordination of the gathering of requirements for the necessary hardware at the remote location
• Elaboration of policies regarding the use of the systems at the remote location (stand-by, pre-production, test).
• Creation of a reference Maturity Model
• Preparation of SOX and ISO Audits
• Creation of a Communication Encryption Concept for the HEC 2.0 with consideration, among others, of a PKI-Architecture

• Project Management
• Transfer of data center services for customers into a central data center in the scope of integration and outsourcing projects
• Integration of new system solutions into the E.ON systems landscape
• Alignment and inspection of the IT landscapes
• Planning and management of complex IT Infrastructure projects and strategic consulting projects inland and abroad
• Assistance and coordination for international rollouts
• Consulting activities in the scope of IT-Strategy projects
• Strategic consulting for Business Integration
• Assistance of marketing activities (Technical Pre-Sales)
• Reporting
• Requirements management
• Forecasting
• Risk management

• Analysis, engineering, setup documentation and deployment of extranet Oracle Clinical servers according to the process for the validation of computerized systems in the pharmaceutical industry
• Coordination of administration and monitoring
• Troubleshooting of the Oracle Clinical Extranet Servers
• Production of system specifications and documentations and of operational and reference manuals
• Coaching
• Support

• Project Management
• System Analysis
• Development of interfaces to SAP
• System and database troubleshooting
• Performance Tuning